The Secrets of Dog Training (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (“User” or “you”) of our website (“Website”) and services, including dog training manuals (“Manuals”). This Privacy Policy applies to the Website and Manuals offered by The Secrets of Dog Training.
1. Information We Collect
1.1. Personal Identification Information: We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Website, create an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on our Website. Personal identification information may include, but is not limited to, your name, email address, postal address, phone number, and payment details.
1.2. Non-Personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users’ means of connection to our Website, such as the operating system and the Internet service providers utilized.
2. How We Use Collected Information
2.1. We collect and use personal identification information for the following purposes:
a) To improve customer service: Your information helps us respond to your customer service requests and support needs more efficiently.
b) To process transactions: We may use the information you provide when placing an order to process the transaction and deliver the purchased Manuals.
c) To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
d) To send periodic emails: We may use your email address to send you information and updates pertaining to your order or subscription. It may also be used to respond to your inquiries, questions, and other requests.
2.2. We may use non-personal identification information for analytical purposes, to improve our Website and services, and to enhance the user experience.
3. How We Protect Your Information
3.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
4. Sharing Your Personal Information
4.1. We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
4.2. We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
5. Your Rights and Choices
5.1. You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at [contact email].
5.2. You can choose not to provide certain personal information, but it may prevent you from engaging in certain Website-related activities.
6. Cookies and Tracking Technologies
6.1. Our Website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that allow our Website to remember your preferences and recognize you on subsequent visits. You can modify your browser settings to refuse cookies or to be alerted when cookies are being sent. However, please note that some parts of the Website may not function properly if cookies are disabled.
7. Children’s Privacy
7.1. Our Website and Manuals are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected personal information from a child under 13, please contact us at Contact@thesecretsofdogtraining.com, and we will take appropriate steps to delete the information as soon as possible.
8. Links to Third-Party Websites
8.1. Our Website may contain links to third-party websites. We are not responsible for the content or practices of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.
9. Changes to this Privacy Policy
9.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. The date of the last update will be indicated at the beginning of this Privacy Policy.
10. Your Acceptance of this Privacy Policy
10.1. By using our Website and Manuals, you acknowledge that you have read, understood, and agreed to this detailed Privacy Policy.
11. Contacting Us
11.1. If you have any questions about this Privacy Policy, the practices of our Website, or your dealings with us, please contact us at Contact@thesecretsofdogtraining.com.